Warranty Terms and Conditions
The product is warranted under normal usage against defects in workmanship and materials to the original purchaser from one year of the date of purchase.
1. eWarranty must be submitted 7 days from the date of purchase. Please attach a copy of your Invoice/Receipt. The warranty covers manufacturing faults only.
2. The eWarranty with all the required information, invoice or receipt; original product box or package and product with all accessories, must be presented when warranty service is required. For seamless warranty submission, please give complete and accurate information.
3. If the product is within the warranty period, the company will offer a 1 for 1 exchange, if all conditions for the warranty are satisfied.
4. The warranty will be void if the product has been damaged by an accident, mishandling, failure to follow enclosed instructions, improper repair by unauthorised personnel, improper safe keeping, amongst others. UVA Bulbs and other replacements are not inclusive in the warranty.
Online eWarranty Submission